Information We Collect
When you create an account or place an order, we collect personal information such as your name, email address, shipping address, and phone number. This information is necessary for order processing and communication.
To facilitate secure transactions, we collect payment details such as credit card information if needed while all the Product Selling is Through Cash on Delivery Bases. This data is securely processed through reputable payment gateways, and we do not store any sensitive payment information on our servers.
We may collect non-personal information about your interaction with our website, including pages visited, time spent on the site, and items viewed. This data helps us enhance user experience and improve our services.
How We Use Your Information
- Order Processing:
- We use your personal information to process and fulfill your orders, including order confirmation, shipment, and customer support.
- We may use your email address and phone number to send order updates, promotional offers, and newsletters. You can opt-out of promotional communications at any time.
- Improving User Experience:
- Usage information helps us analyze user behavior, optimize website performance, and tailor our content to your interests.
- Legal Compliance:
- We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.
We take appropriate measures to safeguard your personal information. This includes using secure and encrypted connections for data transmission and ensuring that our third-party service providers adhere to high-security standards.
We do not sell, trade, or transfer your personal information to third parties without your explicit consent. However, non-personal information may be shared for statistical analysis and marketing purposes.
GDPR, CCPA, and CPRA Compliance
- Data Subject Rights (GDPR):
- You have the right to access, rectify, or erase your personal data. To exercise these rights, contact us at [email protected].
- Notice of Collection (CCPA):
- As per CCPA, we inform you about the categories of personal information collected, the purposes for which they are collected, and your rights.
- Sensitive Personal Information (CPRA):
- CPRA introduces a new category called “sensitive personal information.” We will handle this information with additional safeguards and give you the option to limit its use.
You have the right to review, update, or delete your personal information. If you wish to opt-out of promotional communications, you can do so by clicking the “unsubscribe” link in our emails.
Thank you for trusting ShopWorld.pk with your online shopping experience!